Leadership Team

Chief Executive Officer

CEO of MCI and its subsidiaries
Greg Thomas

President & Chief Operating Officer

Chief Financial Officer

Chief Human Resources Officer

Catrina Rodgers

Chief Administrative Officer

Clyde E. Murphree, ESQ

Chief Legal Officer General Counsel

Chris Alexander

Chief Experience Officer

Regional Chief Operations Officer

Kate Murph

Chief of Staff

Jamie Jutte

Chief Project Management Officer

Gordon Beck III

Executive Vice President | Valor VIP

Joe Vondracek

VP of Operations

Kirsty Nichols

VP of Operations

Chief Technology Officer

Global Chief Technology Officer

Chad Miller

Chief Software Development Officer

Lee Shoup

Chief Information Security Officer

Mike Anna "Sword"

VP of Marketing

Subsidiaries

MCI is an American multinational conglomerate holding company headquartered in Miami Beach, Florida, United States of America. MCI and our subsidiaries have been on Inc.’s List of Fastest Growing Privately Held Companies, 18 of the last 20 years.

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About MCI

MCI is an American multinational conglomerate holding company headquartered in Miami Beach, FL, USA. With a diverse lineup of tech-enabled business services MCI’s offering range from Artificial Intelligence (AI), Contact Center Business Process Outsourcing (BPO), Customer Experience (CX) solutions, and Anything-as-a-Service (XaaS) cloud technology applications. MCI, operating in seven countries,  organically grows, acquires, and operates companies with synergistic adjacent products and services portfolios. MCI and our subsidiaries have been on Inc.’s List of Fastest Growing Privately Held Companies 18 of the last 20 years. MCI Group’s holdings are: BPOaaS, BYC Aqua, Byron Yeats, East West BPO, GravisApps, Gravis Marketing, March East, Market Force, Mass Markets, MCI BPO, MCI Federal Services, OnBrand24, Sydney Call Centre, Teletechnology, Valor Intelligent Processing, and Vinculum. For more information about the MCI Group, contact us and one of our Team Members will be in touch.

MCI is revolutionizing the BPO landscape, providing both new and existing clients with a unique competitive advantage in terms of cost savings, competency, data security, flexibility, innovation, performance, and proficiency.

Outsourcing Simplified

Our Approach

design

Strategy & Blueprint

launch

Project Management

operate

Nimble, On-Point Execution

transform

Continuous Improvement